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TP Shipping Terms:
TP ships anywhere in the United States and Canada. In addition, we
offer shipping to locations worldwide. Customers interested in placing
international orders should contact our Book Center by phone at (856)
753-0554, by fax at (856) 753-0649, or by e-mail at cs@townsendpress.com.
All TP customers are also guarateed the following:
- Orders
received via on-line transactions will be shipped the next available
business day (business days are Monday through Friday).
- Orders will arrive in excellent condition or TP will replace defective or damaged books at no cost to customers.
- TP will reimburse customers for any erroneous shipping costs and/or billing errors caused by its staff.
Returns Policy:
Within 6 months of receipt of your shipment, you may return any item
purchased from Townsend Press for any reason, as long as it is in its
original condition (we'll also refund the shipping cost if the return
is a result of our error).
To return books for full credit, simply:
- Mail the books to: TP Book Center, 439 Kelley Drive, West Berlin, NJ 08091
- Include a copy of the original invoice.
- Include
instructions detailing how you wish your credit to be applied. Also
include contact information in case we need to reach you.
That's it! If you have questions about this policy, just call (800) 772-6410 or e-mail us at cs@townsendpress.com.
Payment options:
Townsend Press wants to make ordering easy. We accept checks and money
orders (payable in US dollars) for mail, phone, and fax orders. For
on-line orders, we accept payment through Visa and Mastercard.
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