Shipping and Returns Policy

Shipping Policy:

Townsend Press ships anywhere in the United States and Canada. In addition, we offer shipping to locations worldwide. Customers interested in placing international orders should contact our Book Center by phone at (888) 752-6410, by fax at (800) 225-8894, or by e-mail at cs@townsendpress.com.

All TP customers are also guaranteed the following:

  1. Orders will ship within 2 business days from the day they are received. Note: An order placed on a weekend or Federal holiday will ship the next available business day.
  2. Orders will arrive in excellent condition. Townsend Press will replace defective or damaged books at no cost to customers.
  3. Townsend Press will reimburse customers for any erroneous shipping costs and/or billing errors caused by its staff.

Returns Policy:

You may return any item purchased from Townsend Press for any reason within 6 months of purchase. Returned items must be in original condition. Note that all books that are shipped to you in shrink-wrap must be returned that way.

To return books for full credit, simply:

  1. Mail the books to: TP Book Center, 439 Kelley Drive, West Berlin, NJ 08091
  2. Include a copy of the original invoice.
  3. Include instructions detailing how you wish your credit to be applied. Also include contact information in case we need to reach you.

That's it! If you have questions about this policy, just call (888) 752-6410 or e-mail us at cs@townsendpress.com.